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How to view the information collected by Microsoft about a reported problem?

Whenever an application doesn’t work properly, Internet Explorer gets crashed or some software or hardware problem occurs; Windows gather information from the system. Report collected by Windows includes a number of details such as name, time, and date as well as the version of the program that has stopped working. All these details help Windows in suggesting any possible solution. If the solution is not available then Windows may ask further details like parts or files of the application etc.

Below steps will help you view the additional information and details collected by Windows before sending them to Microsoft:

  • Open Control panel.
  • Go to Action Center and click Maintenance.
  • Click View Reliability History.
  • Double click on any item to view its technical details.

A graph will appear on the screen having a scale of 1 to 10 which will calculate the stability of your system. Hardware and software errors during any time period can be checked by selecting that time interval.







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