Upgrading to Microsoft office may cause some users to run in to problems. The problem pertains to internet explorer crash. After upgrading, whenever the user tries to upload the document to SharePoint, internet explorer crashes. The fix for this problem lies in Microsoft office diagnostics. Here is the guide to go around the process.
- Tap the start menu. In the search box, type office diagnostics and press enter.
- Select the Microsoft office diagnostics and double-click it to open.
- This will open the window of Microsoft office diagnostics.
- Tap the Continue button to start the scanning process.
- This will find the possible reason and fix it.
In order to know what was found and what was fixed, tap the Continue button. It will take you to the Microsoft site where you can see the detailed information.
